You, the patient, have the right:
To expect a family member and your doctor will be informed you are a patient at Hyperbaric Oxygen of Kansas City, Inc. (HBOKC).
To be treated with respect, in a safe setting free from abuse or harassment.
To know who is providing care or services and expect they are qualified.
To receive information about what is expected of patients and where you can take complaints.
To privacy and confidentiality within the limits of the law.
To be told about your illness or injury, what you can expect during treatment and how well you may recover. This information must be given in terms you can understand, so you can give permission before any treatment begins. (Except in emergencies when the patient is not conscious or not able to communicate and the need for treatment is urgent.)
To ask to be allowed a review by the HBOKC ethical issues you are concerned about.
To refuse treatment, if the law allows, and to be told by your doctor what might happen, medically, because of your decision.
To have your report of pain acknowledged and treated as appropriate.
To be free from restraints and seclusion of any form used as a means of coercion discipline, convenience or retaliation by staff.
To be told about an advance directive, to have one made for you if you don’t have one and to name someone to make decisions about your care if you are not able. (You will receive treatment even if you do not have an advance directive.)
To receive care to make you as comfortable as possible, including your spiritual needs regarding death.
To be allowed to talk with people outside of the facility, whether in person or by phone or mail, if it doesn’t interfere with your treatment.
To have access to an interpreter, if needed.
To be told of any research being done related to your care, and to either agree or refuse to be part of the research.
To be active in your plan of care, before, during and after your discharge, and to be told of choices available to you for health care services after leaving our practice.
To file a complaint about any part of your care and the right to know what happened as a result of your complaint.
To be allowed to see or get a copy of your medical record as allowed in the Hyperbaric Oxygen of Kansas City, Inc. policy. (Written request 24 hours in advance.)
To ask for a detailed copy of your bill, even if insurance is paying.
A family member or guardian can exercise these rights on the patient’s behalf if the patient is not able to make his/her own decisions, is legally incompetent or is a minor.